Privacy Policy
VALUENEX Japan Inc. (hereinafter referred to as "the Company") establishes and publicly announces this Privacy Policy (hereinafter referred to as "this Policy") to outline how we appropriately protect and use customers' personal information in the course of operating this website and conducting our business.
Personal Information Protection
1. ABOUT THE PRIVACY POLICY
The Company complies with the Personal Information Protection Act and other relevant laws and regulations, as well as the provisions set forth in this Policy, to ensure the appropriate protection and use of customers' personal information. Additionally, we strive for continuous improvement of our personal information protection management system and initiatives.
2. PURPOSE OF USE
The Company specifies the purpose of use for customers' personal information and uses it only to the extent necessary to achieve that purpose. The Company may use customers' personal information for the following purposes:
To respond to inquiries.
To provide information about the Company's products and services.
To provide information about events, seminars, and campaigns.
To develop, provide, maintain, protect, and improve the Company's products and services, as well as to conduct marketing activities.
To notify customers about changes to the terms of use and other policies related to the Company's products and services.
To provide personal data to third parties as stipulated in this Policy.
Any other use incidental to the above purposes.
3. PROPER ACQUISITION OF PERSONAL INFORMATION
The Company acquires customers' personal information through appropriate and lawful means, within the necessary scope for achieving the specified purposes in Section 2. When acquiring personal information, the Company notifies customers of the purpose of use and the responsible contact point.
4. HANDLING OF ACCESS LOGS
The Company records customer information in the form of access logs when customers use services provided by the Company. These access logs include information such as IP addresses, hostnames, browser types, and access dates.
The Company uses access logs for service analysis and statistical purposes. The collection of access logs is conducted by analyzing system-recorded data, extracting necessary information based on specific conditions (e.g., period, usage status). These logs are used only for the purposes specified in Section 2 of this Policy and not for any other purposes.
5.RETENTION PERIOD
The Company defines the retention period for customers' personal information and access logs within the necessary scope for the intended purpose. Once the retention period expires or the purpose of use is achieved, the Company promptly deletes the personal information. However, this does not apply in the following cases, as stipulated in Article 11, Paragraph 1 of the "Guidelines for Personal Information Protection in Telecommunications Business":
When required by law.
When the individual has given consent.
When it is necessary for the telecommunications business operator to retain personal information for business operations and there is a reasonable justification for not deleting it.
When there are special reasons for not deleting the personal information beyond the aforementioned cases.
6.RESTRICTIONS ON THIRD-PARTY PROVISIONS
(1) The Company will not provide customers' personal data to third parties without the customer's consent, except in the following cases or when required by the Personal Information Protection Act or other relevant laws and regulations. However, the Company may outsource the handling of customers' personal data to third parties within the necessary scope for achieving the specified purposes in Section 2.
When requested by courts, administrative agencies, supervisory authorities, or other public institutions in accordance with laws and regulations.
When providing information to third parties for research and analysis related to the use of the Company's products and services.
When providing information to third parties for advertisement distribution or display.
When providing information to third parties for distributing or displaying product information within services provided by the Company or third parties.
When providing information to academic research institutions for academic research purposes.
When the Company deems it necessary for the operation and provision of its products and services.
(2) The Company may provide customers' personal data to third parties located in the following foreign countries:
Country Name: United States
Personal Information Protection System in the Foreign Country: For information on personal information protection systems in the foreign country where the third party is located, please refer to the Personal Information Protection Commission's website: https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
Measures Taken by the Third Party for Personal Information Protection: The third party has implemented all measures corresponding to the OECD Privacy Principles.
(3) The Company may jointly use customers' personal information as follows:
Items of Personal Information for Joint Use: Personal data obtained by the Company through its services.
Scope of Joint Users: The Company and its group companies.
Definition of "Group Companies":
VALUENEX, Inc.
https://en.valuenex.com/en/home/
Purpose of Joint Use: Same as the purposes stated in Section 2 of this Policy.
Responsible Entity for Personal Data Management: VALUENEX Japan Inc.4-5-16 Kohinata, Bunkyo-ku, Tokyo, Twin Hills Myogadani 3F・4F Representative: Tatsuo Nakamura
7.PROPER MANAGEMENT OF PERSONAL DATA
The Company ensures that customers' personal data is kept up to date and implements appropriate security measures to prevent information leakage, loss, destruction, and alteration.
8.MANAGEMENT SYSTEM
The Company conducts education and training for all employees regarding personal data protection and continuously implements proper management. Additionally, when outsourcing the handling of customers' personal data to third parties, the Company properly manages the outsourcing entities.
9.METHODS FOR DISCLOSURE, CORRECTION, DELETION, ERASURE, AND SUSPENSION OF USE
Customers have the right to request the disclosure (including records of third-party provision and reception), correction, deletion, erasure, and suspension of use of their retained personal data in accordance with the Personal Information Protection Act. Requests for disclosure, correction, deletion, erasure, suspension of use, opinions, questions, complaints, or other inquiries regarding the handling of their retained personal data can be directed to the following email address:
Contact information：customer@valuenex.com
Last updated: April 1, 2025